Banking & Finance
Deliver better service with greater confidence.
Faster workforce readiness
Prepare employees and AI agents for financial products, complex enquiries, and sensitive customer conversations before deployment.
Stronger customer relationships
Deliver relevant guidance and consistent support across everyday banking, lending, and financial services.
More efficient operations
Reduce repetitive work through connected knowledge and automations, with human oversight where required.
Connect your most important financial workflows.
Customer service and account support
Help customers navigate account enquiries, service requests, and digital banking, with escalation for sensitive cases.
Customer onboarding
Guide customers through application steps and document requirements, routing verification and approval tasks to authorized teams.
Cards, payments, and disputes
Support enquiries about transactions, card services, and dispute procedures using approved guidance and connected workflows.
Lending and application support
Explain product requirements, guide document collection, and provide application updates while keeping credit decisions with authorized processes.
Fraud enquiries and escalation
Help customers report suspicious activity and route cases to specialist teams through defined procedures.
Product guidance and relationship management
Equip employees and AI agents to explain approved products and identify when customers need a qualified adviser.
What is Asendio?
Asendio is an agentic enterprise OS that prepares workforce entities, people and AI agents, to deliver better customer experiences and measurable business results.
How does Asendio prepare workforce entities?
Through a shared cycle: Learn → Practice → Prove → Certify → Deploy → Perform → Improve. People and AI agents practise realistic scenarios and demonstrate readiness before deployment.
What is Shannon?
Shannon is Asendio’s AI intelligence layer. It provides employees with knowledge and guidance while powering the creation and orchestration of customer-facing AI agents.
Can we build customer-facing AI agents?
Yes. Agent Builder lets you configure agents around your knowledge and processes, connect tools, test their behaviour, and validate readiness before deployment.
Can Asendio integrate with our tools?
Integrations are scoped around your CRM, workforce, quality, and knowledge systems.
How is Asendio priced?
Pricing reflects your modules, users, implementation scope, and AI usage, with a proposal tailored to your needs.