Media Industry
Build loyalty beyond the content.
Prepare your workforce and deploy AI agents that support subscribers, resolve enquiries, and coordinate approved workflows—all within Asendio’s agentic enterprise OS.
Explore Asendio
Stronger audience relationships. Smoother operations.
Faster workforce readiness
Prepare service and commercial teams for subscription plans, platforms, content offerings, and changing policies.
Better subscriber experiences
Deliver relevant guidance and consistent support from sign-up to renewal.
More efficient operations
Automate routine enquiries so teams can focus on complex issues and valuable audience relationships.
Connect the audience journey.
Subscriptions and account support
Guide sign-ups, plan changes, renewals, and account requests through connected systems.
Streaming and digital access
Help users troubleshoot login, playback, and access issues, escalating technical cases when needed.
Billing and payment enquiries
Explain charges, promotions, and payment procedures using approved information.
Retention and cancellations
Address subscriber concerns, present eligible offers, and process permitted requests.
Advertising and commercial enquiries
Answer questions about advertising options, collect campaign requirements, and route opportunities to sales teams.
What is Asendio?
Asendio is an agentic enterprise OS that prepares workforce entities, people and AI agents, to deliver better customer experiences and measurable business results.
How does Asendio prepare workforce entities?
Through a shared cycle: Learn → Practice → Prove → Certify → Deploy → Perform → Improve. People and AI agents practise realistic scenarios and demonstrate readiness before deployment.
What is Shannon?
Shannon is Asendio’s AI intelligence layer. It provides employees with knowledge and guidance while powering the creation and orchestration of customer-facing AI agents.
Can we build customer-facing AI agents?
Yes. Agent Builder lets you configure agents around your knowledge and processes, connect tools, test their behaviour, and validate readiness before deployment.
Can Asendio integrate with our tools?
Integrations are scoped around your CRM, workforce, quality, and knowledge systems.
How is Asendio priced?
Pricing reflects your modules, users, implementation scope, and AI usage, with a proposal tailored to your needs.