Hospitality
Memorable stays start with exceptional service.
Prepare your workforce and deploy AI agents that handle guest enquiries, execute approved workflows, and collaborate with your teams-all within Asendio’s agentic enterprise OS.
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Better service. Smoother operations.
Faster workforce readiness
Prepare permanent and seasonal teams for guest expectations, property knowledge, and service standards.
More personal guest experiences
Help people and AI agents deliver relevant recommendations and consistent support throughout each stay.
More efficient operations
Automate routine requests so your teams can focus on moments that need a personal touch.
Connect the entire guest journey.
Reservations and booking support
Answer accommodation questions, guide bookings, and handle permitted changes through connected systems.
Pre-arrival and check-in
Explain arrival procedures, collect preferences, and coordinate requests with the right team.
In-stay assistance
Support enquiries about amenities, dining, housekeeping, and local experiences, with human handover when needed.
Upgrades and additional services
Recommend relevant room upgrades, dining options, and experiences based on guest needs and availability.
Service recovery and follow-up
What is Asendio?
Asendio is an agentic enterprise OS that prepares workforce entities, people and AI agents, to deliver better customer experiences and measurable business results.
How does Asendio prepare workforce entities?
Through a shared cycle: Learn → Practice → Prove → Certify → Deploy → Perform → Improve. People and AI agents practise realistic scenarios and demonstrate readiness before deployment.
What is Shannon?
Shannon is Asendio’s AI intelligence layer. It provides employees with knowledge and guidance while powering the creation and orchestration of customer-facing AI agents.
Can we build customer-facing AI agents?
Yes. Agent Builder lets you configure agents around your knowledge and processes, connect tools, test their behaviour, and validate readiness before deployment.
Can Asendio integrate with our tools?
Integrations are scoped around your CRM, workforce, quality, and knowledge systems.
How is Asendio priced?
Pricing reflects your modules, users, implementation scope, and AI usage, with a proposal tailored to your needs.