Retail & Consumer Goods
Turn everyday interactions into lasting customer loyalty.
Prepare your workforce and deploy AI agents that guide shoppers, resolve enquiries, and execute approved workflows-all within Asendio’s agentic enterprise OS.
Explore Asendio
Better shopping experiences. Stronger retail performance.
Faster workforce readiness
Prepare store, service, and seasonal teams for products, promotions, and customer needs.
More confident purchases
Help people and AI agents provide relevant product guidance and clear answers throughout the shopping journey.
More efficient operations
Automate routine enquiries and coordinate service tasks so teams can focus on customers.
Connect the entire shopping journey.
Product discovery and recommendations
Help shoppers compare products and find suitable options using approved product knowledge and preferences.
Orders and delivery support
Answer order enquiries, provide updates, and coordinate permitted changes through connected systems.
Returns and exchanges
Explain policies, guide requests, and initiate approved workflows, escalating exceptions to your team.
Loyalty and promotions
Support questions about rewards, offers, and eligibility with consistent, current guidance.
Product care and after-sales service
Guide customers through product use, warranty procedures, and service requests.
What is Asendio?
Asendio is an agentic enterprise OS that prepares workforce entities, people and AI agents, to deliver better customer experiences and measurable business results.
How does Asendio prepare workforce entities?
Through a shared cycle: Learn → Practice → Prove → Certify → Deploy → Perform → Improve. People and AI agents practise realistic scenarios and demonstrate readiness before deployment.
What is Shannon?
Shannon is Asendio’s AI intelligence layer. It provides employees with knowledge and guidance while powering the creation and orchestration of customer-facing AI agents.
Can we build customer-facing AI agents?
Yes. Agent Builder lets you configure agents around your knowledge and processes, connect tools, test their behaviour, and validate readiness before deployment.
Can Asendio integrate with our tools?
Integrations are scoped around your CRM, workforce, quality, and knowledge systems.
How is Asendio priced?
Pricing reflects your modules, users, implementation scope, and AI usage, with a proposal tailored to your needs.